Last updated: July 2025
Practice Name: Rosny House
Website: www.rosnyhouse.com

1. Introduction

This Privacy Notice explains how Rosny House collects, uses, and protects any personal data you provide through this website. We are committed to ensuring your privacy is protected and that any personal information you share is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Rosny House is a private counselling and psychotherapy service based in Glasgow. You can contact us at:

Email: admin@rosnyhouse.com
Phone: 0141 255 0623
Data Controller: Edmund McKillop

3. What Data We Collect

When you visit or use this website, we may collect the following personal data:

• Your name and contact details (when you fill out a contact form or email us)
• Information relevant to your enquiry
• Technical data (such as IP address, browser type, and pages visited – via cookies)

4. How We Collect Your Data

We collect your data in the following ways:

• Directly from you when you complete a contact form or send an email.
• Automatically through cookies (see Section 7).

5. Why We Collect Your Data

We use your data to:

• Respond to your enquiries.
• Arrange appointments or consultations.
• Maintain records of communication.
• Improve website functionality and user experience.

We will not use your data for marketing purposes and will never sell or share it with third parties for commercial gain.

6. Legal Basis for Processing

We process your personal data based on:

• Consent – when you voluntarily submit your information.
• Legitimate interests – to respond to your enquiry and operate the website effectively.
• Legal obligations – if required to do so by law or in connection with safeguarding concerns.

7. Cookies

This website may use cookies to:

• Analyze traffic via Google Analytics or similar tools.
• Ensure the website functions properly.
• You can disable cookies in your browser settings if you prefer.

8. How Long We Keep Your Data

Website contact form submissions and email enquiries are stored securely and retained only as long as necessary to respond and manage our services appropriately.

We review and delete old emails or form submissions routinely.

9. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions.
• Withdraw your consent.
• Object to how your data is used.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

More information: https://ico.org.uk

10. Third-Party Links

This site may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy notices.

11. Security

We take appropriate steps to protect your information, including secure email practices and limited access to stored data.

12. Changes to This Notice

We may update this Privacy Notice periodically. The latest version will always be available on this page.

13. Contact Us

If you have any questions or concerns about how we use your data, please contact:

Edmund McKillop
Email: admin@rosnyhouse.com
Phone: 0141 255 0623